How long will Kakobuy warehouse storage last?
1. Routine purchase-and-forward parcels: about 180 days (~six months) from when the order shows an “in storage”-class state. Near day 150, Kakobuy emails to remind you to submit a waybill; if day 180 passes with no submission or reply, items may be treated as abandoned and destroyed.
2. Abnormal parcels (not matched cleanly to an order or missing logistics completeness after signing): roughly 60 days from “Signed for.” Automated reminders may be impossible; after the window, Kakobuy may likewise deem stock abandoned.
Further notes:
1. During eligible storage Kakobuy covers warehousing duties per help-centre language, but natural product shelf life (e.g. one-month perishables) is out of scope.
2. Once inventory is written off, expect no extra notices.
To prevent loss, submit international paperwork inside the published storage window—thanks for coordinating with warehouse policy.
Which China marketplaces does Kakobuy support?
Right now Kakobuy plugs into flagship domestic malls—Taobao, Tmall, 1688, and JD.com—with additional China marketplaces on their roadmap.
When auto-ingest fails, submit the listing URL, title, price, and notes manually; buyers purchase off that packet, so typos cost time. Bespoke or custom goods should route through live customer service.
What is shopping-agent service—and when do you need it?
An agent purchases items inside China and arranges them to reach you overseas.
Typical drivers: you are not on the ground, cannot checkout locally, want SKUs priced for the domestic market, or simply need a yuan-facing procurement desk—that is when purchase service matters.
Kakobuy lets you scout major Chinese malls, drop in links, and pay through their rails without opening a mainland bank stack yourself.
Wallets accept several currencies and card families.
Friction reduction is the pitch.
Reasons buyers cite:
1、Nationwide SKU coverage via connected malls.
2、Checkout in USD, EUR, and other major tenders Kakobuy lists.
3、Marketing still quotes ~seven-day domestic-to-warehouse ideals—confirm in-product SLAs.
4、Documented return/exchange paths for qualifying seller issues.
5、Human CS during live orders.
Scenarios that map to purchase service:
1、You want Chinese-only brands or domestic exclusives.
2、You need textbooks, lab kits, or campus hardware published primarily in Chinese.
3、You follow CN fashion/media releases that skip global storefronts.
4、You chase lower shelf prices versus local import markups.
5、You prefer Asia-market garment grading.
6、You participate in auction-style marketplaces similar to Taobao flows.
Purchase service & forwarding—limitations you accept
Kakobuy positions itself around faster China shopping plus overseas transport rails, backed by internal handling checklists.
Individual sellers can still misbehave; using the service implies consent to Kakobuy’s published handling rules and applicable government policy.
1. Sensitive contents
Oils, care fluids, lubricants, cells, adhesives, and similar restricted SKUs may be stripped so parcels can move.
2. Customs exposure
Lookalike branding, bulk liquids or powders, electronics, and comparable classes may face customs blocks—shipping anyway can leave you exposed, and Kakobuy disclaims clearance outcomes tied to those risks.
3. Non-deep inspections
Electronics, brand-limited goods, tickets, and cards get cosmetic/accessory checks only; staff will not power devices to audit performance or certify authenticity.
4. Fragile goods
Ceramics, glass, odd-shaped parts (wipers, dampers, etc.) may chip in transit despite careful outbound packing; if carriers classify them fragile, replacement cost may sit with you.
5. Low-trust sellers
Prefer shops with solid ratings and paid Taobao protection; thin reputation increases ghost shipment/no-service odds—losses tied to that choice remain yours.
Custom builds: reconfirm specs with the seller, document contacts, and hand seller details to Kakobuy CS after payment.
How purchase pricing adds up
Landed purchase total = item subtotal + international postage + packaging (currently ¥8 consumables on this excerpt) + any add-on services you tick.
Item subtotal = seller list price + China domestic leg from seller city to Kakobuy.
International postage follows lane, billed weight, and destination—open the SKU page, hit rate tables or the estimate widget, and read “View details” for the live calculator.
Value-added services: see Help Centre → value-added section for current menus.
Same-seller domestic freight: billed once or twice?
Combine every SKU from one seller into a single purchase ticket with one checkout—domestic courier surcharges apply once.
If the merged parcel blows past weight limits, CS may reopen the ticket for additional CN last-mile top-up; pay that shortfall or the lane cannot move.
Warehouse QC scope for purchase orders
Warehouse teams photograph every inbound purchase line.
Apparel: colour, size (per final order note), major damage—tiny threads or shade shifts sit outside the guarantee. Escalate obvious failures through CS for another pass.
Electronics: accessory completeness + visible damage only—no power-on QA or functional warranty from Kakobuy.
Giveaways: packing rules & QC limits
Unless you opt out, seller freebies ship in the same outbound carton as the paid SKU.
Inspection rules:
(1) Purchase service
1. Mention required promos in your order notes so CS can chase the seller; if the merchant refuses the gift, Kakobuy will not buy it separately.
2. Silent checkouts skip promo QC—those items fall outside after-sales unless noted up front.
(2) Forwarding / transit
You buy domestically and only pay Kakobuy for export legs. If giveaways exist, list them in the forwarding submission; omitted bonuses skip inspection and after-care.
Personal baggage marked as such receives no QC pass.
Reminder: giveaway quality is buyer/seller terrain—not Kakobuy warranty scope.
Can I change a purchase order after submitting?
Before the seller hands off to CN courier: Kakobuy CS can usually negotiate swaps with the merchant.
After dispatch: instant exchanges are blocked. If you still demand a swap, open the request once stock hits the warehouse—you cover return postage back to the seller while CS coordinates.
What Kakobuy highlights in its service bundle
1、Coverage & convenience
Taobao/Tmall/JD-style malls plug directly into Kakobuy—paste the link, pay, and their buyers chase fulfilment.
2、Payment variety
Cards and multiple display currencies reduce the need for personal Alipay stacks.
3、Bundled QC + consolidation
Standard copy still advertises complimentary inbound inspection plus China-side parcel merging.
4、Logistics footprint
Kakobuy cites 30+ overseas touchpoints and proprietary lanes aimed at lowering international segments versus DIY forwarding.
Purchase-order status glossary
[Pending payment]: Ticket generated—settle now from the open order.
[Paid]: Wallet capture succeeded.
[Purchased]: Buyers are placing or have placed the merchant order—await domestic dispatch.
[Shipped]: Seller released the parcel—watch the China leg into Kakobuy.
[Has been stored]: Signed at the hub; inspection + weighing finish before shelving.
[Available for shipment]: Ready for international waybill submission.
Domestic-inbound ETA to Xiamen hub
Kakobuy inbound scans route to Xiamen; seller geography drives China leg length:
Pearl River Delta: ~1 business day.
Yangtze River Delta: ~3 business days.
Other provinces: ~7 business days.
Why Kakobuy asked for more yuan after checkout
“List price” is the manufacturer/seller reference—you paid against that snapshot.
Merchants can move pricing before fulfilment; when Kakobuy reconciles, you may owe a make-up balance, often framed as extra domestic freight.
Validate the delta in-console and pay quickly so the buy does not stall.
Your SKU shows “Arrived”—what now?
“ARRIVED” means stock cleared CN courier into Kakobuy. Staff QC, weigh, cube, then shelve the line until status reads “Can submit waybill.” Jump to Member centre → Orders, generate the label, and pay export postage.
Cube/scale after final pack can differ from shelf measurements—your settled freight may move. Keep wallet headroom so labels do not bounce for a few yuan.
Purchase service vs international forwarding
1 · Full purchase — Kakobuy buyers place the China order for you.
Submit SKUs on-site, pay item + domestic freight (unless the seller shipped free). Warehouse QC + storage follows; then you file outbound postage.
Total = goods + intl freight + ¥8 packaging (per excerpt) + optional add-ons.
No personal Taobao/Alipay required.
2 · Forwarding only — you already bought or someone mailed goods to Kakobuy.
Open a forwarding sheet, list SKU data, add tracking destined for Kakobuy—after inbound scan they warehouse against that manifest, then you ship abroad.
Forwarding bill = international shipping + packaging + optional services.
For shoppers who own domestic accounts, want merchant-only promos, or route personal care packages.
Note: once accepted, mix lines inside weight limits into one export or split—your call.
Listing still live but Kakobuy says OOS—why?
Seller ERPs often lag Taobao UI—Kakobuy may flag no stock after a live seller ping even though the carousel still shows buy buttons.
Ops will reconfirm with the merchant and message you.
Truth still rests with the vendor’s warehouse, not the stale thumbnail.
Cancels, returns, and wallet refunds
[Paid] — ping CS to void before sourcing starts.
[Processing] — merchant has not released goods; Kakobuy cancels and pushes yuan back to available balance.
[Mailed] — seller already dispatched. Returns need seller consent: if they accept and cover freight, refunds credit after the return lands; if you must fund return postage, Kakobuy may advance, then net the courier bill before crediting the balance.
Warehouse · ≤14 days · exchange request — CS asks the seller; timelines run ~7–20 redelivery days when approved; you pay any surcharge the seller demands.
Warehouse · ≤5 days · refund request — CS asks the seller; after seller refunds upstream, Kakobuy posts to your balance (~7–15 days, seller-dependent); domestic return freight may be deducted from the credit.
Past published grace windows, every return hinges on fresh seller agreement—if they refuse, the SKU stays yours.
CN / EN search cheat sheet (fashion & accessories)
Bilingual keyword primer (pulled from Kakobuy help): use these Chinese tokens inside Taobao, Tmall, JD, or sibling malls, then fall back to CS when autocomplete fails.
一、女士（Women）
衣服(Clothing)
连衣裙（Dress）、雪纺裙（Chiffon Skirt）、迷你裙（Mini-Skirt）、短裙（Skirts）、百褶裙（Pleated Skirt）、牛仔裙（Jeans Skirt）、背带裙（Suspenders Skirt ）、A字裙（A-Line Skirt）、T恤（T-Shirt）、长袖T恤（Long Sleeve T-Shirt）、短袖T恤（Tees）、短外套（Short Coat）、衬衫（Shirt）、大衣（Coat）、羽绒服（Down Coat / Jacket）、毛衣( Sweater)、针织衫（Knitwear）、卫衣（Hoody）、套装（Suit）、皮衣（Leather Coat）、背心（Vests）、夹克（Jacket）、风衣（Dust / Wind Coat）、雪纺衫（Chiffon Shirt）、休闲套（Leisure Suit）、马甲（Weskit）、西装（Suit）、礼服（Formal Dress）、婚纱（Wedding Dress）、旗袍（Cheongsam）、唐装（Tang Suit）、孕妇装（Maternity Dress）、妈妈装（Maternity Dress）、防辐射装（Anti-Radiation Outfit）、内衣裤（Underwear）、乳罩 / 胸罩（Bra）、塑身内衣（Shape-Wear Lingerie）、睡衣（Pyjamas）、泳衣（Swimsuit）、比基尼（Bikini）、制服（Uniform）、和服（Kimono）、打底裤（Leggings）、运动服 （Sport Clothes）、休闲裤（Leisure Pants）、短裤（Shorts）、牛仔裤（Jeans）、连衣裤（Jump Suit）、情侣装（His-And-Hers Clothing）、雨衣（Rain Coat）、毛呢外套(Wool Coat)、 皮草(Fur Coat)、 棉衣/棉服(Cotton)、 情趣内衣(Sexy Lingerie)、 打底裤(Legging)、 哺乳文胸(Nursing Bra)
鞋子（Shoes）
运 动鞋（Sport Shoes）、单鞋（Pump Shoes）、罗马鞋（Roman Shoes）、超高跟的（Super High Heeled Shoes）、高跟鞋（High Heeled Shoes）、中跟鞋（Middle-High Heeled Shoes）、 平底鞋（Flats ）、帆布鞋（Canvas Shoes）、雨鞋（Rain Shoes）、凉鞋（Sandal）、短靴（Ankle Boots）、高筒靴（High Boots）、中筒靴（Middle Boots）、雪地靴（Snow Boots）、马丁靴（DR. Martin）、拖鞋（Slippers）、鞋带（Lace）、女士袜子（Women's Socks）
女式包（Women's Bag）
手 提包（Handbag）、背包（Backpack）、钱包（Wallets）、小包（Packet）、手拿包（Clutch Bags）、旅行包（Travel Bags）、户外运动包（Sports & Outdoors）、流苏包（Fringed Bag）、热卖包（Hot-Sale Bag）、通勤包 (Office Bag)、真皮包(Leather Bag)、 帆布包 (Canvas Bag)、单肩包(Shoulder Bag)、 斜挎包 (Shoulder Bag)、 零钱包 (Coin Purse) 、腰包（Pocket）
珠宝（Jewelry）
钻 石（Diamond）、翡翠（Emerald）、黄金（Gold）、铂金（Platinum）、 琥珀（Amber）、天然珍珠( Natural Pearl)、水晶（Crystal）、戒指（Rings）、项链（Necklace）、手链（Chains）、耳坠（Earring）、K金首饰 (Karat Gold Jewelry)、 情侣对戒(Coupon Rings)
女性配饰（Women's Accessories）
女士腰带（Women's Belt）、女士领带（Women's Tie）、女士帽子（Women's Hat）、遮阳帽（Sun Hat）、棒球帽（Baseball Hat）、草帽（Straw Hat）、鸭舌帽（Peak Cap）、围巾（Scarves）、手帕（Handkerchief）、手套（Gloves）、围裙（Apron）、头饰（Headwear）、耳饰 （Earring）、女士眼镜（Women's Glasses）、女士太阳镜（Women's Sunglasses）、女士手表（Women's Watch）、针织帽(Knitted Hat)、 贝雷帽(Berret Hat)、 渔夫帽 (Bucket Hat)、礼帽(Hat)、 毛线帽 (Woollen Hat)、爵士帽(Jazz Hat) 、盆帽(Bucket Hat) 、八角帽 (Octagonal Cap)、羊绒围巾(Cashmere Scarf) 、披肩(Scarf)、 羊毛围巾(Wool Scarf)、 真丝围巾 (Silk Scarf)、棉麻围巾(Cotton Scarf) 、方巾(Square Scarf)、 皮草围巾(Fur Scarf)、 羊绒羊毛混纺围巾 (Cashmere And Wool Scarf)、羊毛棉混纺围巾(Wool And Cotton Scarf) 、真皮手套(Leather Gloves)、 触屏手套(Smart Phone Gloves) 、半指手套 (Half Gloves)、全指手套 (Gloves)、毛线手套 (Knitted Gloves)、真皮腰带（Leather Belt）
Inbound inspection: what Kakobuy opens (and skips)
Standard QC focuses on visible dress code: silhouette, colourway, labelled size.
Sealed blister packs, non apparel/bags/luggage/shoes SKUs, or anything with tamper tape stays closed—exterior photos only.
Forbidden-class goods are rejected per Kakobuy screening rules.
Limits:
1. Defect language defers to seller listings and real-world wear.
2. Appliances and digitals: no authenticity lab, no burn-in testing.
3. Factory-sealed or non-apparel categories above remain outside deep inspection.
Wholesale (1688) guardrails via Kakobuy
What 1688 is
Alibaba-run wholesale bazaar linking factories and bulk buyers—think MOQs, ladder pricing, and supplier dossiers rather than impulse carts.
Buyer checklist
1. Read MOQs and value-add services before you paste into Kakobuy.
2. Prioritise high-credit vendors so exchange rights survive procurement fights.
3. Compare lots; cheapest row is rarely the only signal.
4. Pre-negotiate who funds return legs on defective lots.
Kakobuy-specific notes for 1688 rows
1. Pricing
Unit and domestic freight move with quantity—reconfirm every figure before submitting.
2. Minimums
Every vendor enforces MOQ floors; under-ordering invalidates tickets—cancel and rebuild with corrected volumes.
Reminder: Kakobuy counts outbound cartons, not piece-level promises inside master cases—quantity quarrels get mediated with the supplier, not guaranteed by carton counts alone.
Authenticity policy (summary of Kakobuy help copy)
Anti-counterfeiting stance
Items flowing through kakobuy.com are expected to be genuine. Listing fakes or IP-infringing goods can trigger purchase bans, wallet holds, and disposal of stock still inside Kakobuy facilities.
Buyer duties
You vet authenticity before checkout. Prohibited examples: knock-offs, pirated media, unauthorised replicas, or any SKU illegal where you live. Orders that fail those tests may be declined outright; shipments can be paused until legitimacy checks clear. Accounts used for fraud or counterfeit trafficking may see balances frozen.
Enforcement collaboration
Kakobuy coordinates with rights owners, marketplaces, logistics partners, and law enforcement to kill suspicious listings, refuse questionable parcels, and support civil or criminal cases against bad-faith suppliers.
By using kakobuy.com you agree:
- Counterfeit procurement is forbidden.
- Illegally duplicated merchandise is forbidden.
- Ask sellers for invoices or authorisation letters when authenticity is unclear.
Violations may end service access, forfeit inventory, and invite other legal outcomes.
Documentation
Sellers may redact pricing on proof-of-authenticity PDFs; doctored docs void protection and Kakobuy may reject the order.
If you receive suspicious goods
Kakobuy may terminate linked accounts, destroy non-compliant parcels at your cost, or withhold payouts pending review.
Operational levers
- Delist risky SKUs internally.
- Refuse bookings that fail policy gates.
- Block fulfilment when authenticity cannot be validated.
Report concerns: email service@kakobuy.com so fraud analysts can escalate.